Stay With Us

If you would like to stay with us at the Ronald McDonald House Charleston, please complete the Request to Stay Form below. This is the first step in our intake process and allows our team to begin preparing for your family’s arrival. There is no cost to stay.

Hand drawn icon of bed

From the moment you step through our doors, we want you to feel supported so you can focus on what matters most – your child.

We are currently expanding to serve more families! While construction is underway, you may experience occasional noise, dust, or disruption, and we sincerely apologize for any inconvenience. If you have any concerns during your stay, please contact our Guest Services Team at House@RonaldMcDonaldHouseCharleston.org or 843-723-7957.

Eligibility

  • Have a child (18 years or younger) who is receiving medical treatment in the Charleston area.
    • If a parent is under the age of 18, he/she MUST be accompanied by their parent or legal guardian while staying with us.
  • The child must either be an inpatient or outpatient receiving continuous treatment.
  • A referral form submitted by a medical provider primarily responsible for the child’s care must be sent to us.
  • All adult guests must provide valid photo identification.
  • No one is permitted to stay who may have a contagious or infectious disease.
  • All members of the guest family must meet Ronald McDonald House Charleston requirements, including the following:
    1. Having no current drug/alcohol abuse
    2. Having no conviction relating to domestic violence or crimes against children, including status as a registered sex offender
    3. Having no open case or conviction with the South Carolina Department of Social Services or another state’s comparable department

Conditions of Stay

All guests are bound by a Conditions-of-Stay Document.

These policies are designed to ensure the comfort and safety of our guests. We ask that all guests conduct themselves in a respectful manner. As a private, non-profit organization, Ronald McDonald House Charleston reserves the right to refuse and evict guests, at our discretion, to ensure the safety and well-being of our guests, our volunteers, our staff, and our facility.

If you would like to stay with us in our House, please complete the Request to Stay Form below; this is the first step in the intake process and must be completed for our team to begin processing your request.

Request a Stay

As we prepare to welcome you into our House, please watch this video to learn more about our guest check-in process and the comforts of home that we offer!

Further Questions?

Contact Guest Services at 843-972-3411

Email the House

View our FAQs

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